Hotel Cieplice Medi & Spa, Jelenia Gora

I had a mixed experience at the hotel. The rooms were spacious and modern, offering a comfortable stay. However, despite the staff's effort, the service at the reception desk lacked a good understanding of customer service. The location was convenient, close to the pedestrianized city center but a bit far from the park in the mountains. The dining experience with signature meats was satisfactory. The facilities were well-equipped, but the price didn't entirely match the value received.

The hotel is conveniently located next to the park but slightly in the edges of the shower corner. The service is well-intended but lacks a bit in terms of customer service understanding. The dining experience offers homemade ice-cream but could be improved. The facilities are notable, though cold in the restaurant and substantial overall. The hotel provides good value for money.

I had a mixed experience at the hotel. On the positive side, the rooms were clean and comfortable, and the staff, while trying hard, lacked proper customer service skills at the reception desk. However, the welcome drink was a nice touch. The location was convenient, being close to the pedestrianized city center and next to the park. The dining experience, while offering smoked guinea fowl, had its lows. The facilities were decent but could use some improvement.

The hotel offers a decent stay with some positives like a convenient location and friendly staff, but it falls short in certain aspects like the dining experience and room amenities. The value for money is fair overall.

The hotel has a superb location, close to the pedestrianized city center and park, but the restaurant can be chilly. The reception service is sincere yet lacks customer service finesse. The rooms are well-equipped with English muffins available for dining. While the restaurant may feel cold, the location offers easy access to city attractions and natural landscapes.