Hotel Cieplice Medi & Spa, Jelenia Gora
About the Hotel
Hotel Cieplice Medi & Spa is situated in the center of the historic Cieplice health-resort in Jelenia Góra, Poland. Guests can enjoy stunning views of the adjacent Park Zdrojowy, which features an 18th-century palace. The hotel is notable for its blend of wellness facilities and traditional Polish hospitality. It is also conveniently located within easy reach of local transportation options.
Location
The hotel is located 8 km from Jelenia Góra and approximately 100 km from Wrocław Copernicus Airport. The main railway station is just 1.5 km away, simplifying travel for guests. Nearby attractions include several historical sites and natural landscapes, making it a prime spot for exploration.
Rooms
All guest rooms at Hotel Cieplice are equipped with a private bathroom that includes a shower and essential toiletries. Some rooms feature a seating area and a balcony offering views of the picturesque park. Each room is furnished with a flat-screen TV, telephone, and work desk. The décor typically includes a carpeted floor and heating for comfort during colder months.
Eat & Drink
The Cieplice Restaurant serves a buffet breakfast along with a menu specializing in traditional Polish dishes. Guests can relax with a drink at the hotel bar after their meals. The dining experience emphasizes local cuisine, allowing visitors to enjoy authentic flavors of the region. Room service is also an option for added convenience.
Leisure & Business
Hotel Cieplice offers free WiFi throughout the property, catering to both leisure and business travelers. A 24-hour front desk ensures assistance is always available. The hotel also provides communal areas where guests can unwind. For families, services for younger guests are available.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Locker room
- Ski storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Welcome drink
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Saltwater pool
- Indoor swimming pool
- Sun terrace
- Spa & wellness centre
- Sauna
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Heating
- Sitting area
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at the hotel. The rooms were spacious and modern, offering a comfortable stay. However, despite the staff's effort, the service at the reception desk lacked a good understanding of customer service. The location was convenient, close to the pedestrianized city center but a bit far from the park in the mountains. The dining experience with signature meats was satisfactory. The facilities were well-equipped, but the price didn't entirely match the value received.
The hotel is conveniently located next to the park but slightly in the edges of the shower corner. The service is well-intended but lacks a bit in terms of customer service understanding. The dining experience offers homemade ice-cream but could be improved. The facilities are notable, though cold in the restaurant and substantial overall. The hotel provides good value for money.
I had a mixed experience at the hotel. On the positive side, the rooms were clean and comfortable, and the staff, while trying hard, lacked proper customer service skills at the reception desk. However, the welcome drink was a nice touch. The location was convenient, being close to the pedestrianized city center and next to the park. The dining experience, while offering smoked guinea fowl, had its lows. The facilities were decent but could use some improvement.
The hotel offers a decent stay with some positives like a convenient location and friendly staff, but it falls short in certain aspects like the dining experience and room amenities. The value for money is fair overall.
The hotel has a superb location, close to the pedestrianized city center and park, but the restaurant can be chilly. The reception service is sincere yet lacks customer service finesse. The rooms are well-equipped with English muffins available for dining. While the restaurant may feel cold, the location offers easy access to city attractions and natural landscapes.
I had a mixed experience at the hotel. The rooms were clean and comfortable, but the service at the reception desk lacked proper customer service skills. The location was great, being close to the pedestrianized city center, but the dining options were limited to classic fried fish only.
I had a mixed experience at this hotel. The rooms were clean and comfortable, but the service at the reception desk was lacking in customer service skills. The location was great, being near the pedestrianized city center, but the restaurant area was cold. The dining experience with European food was average. The facilities were decent overall.
I had a mixed experience at this hotel. The location is convenient, next to the Park and close to the pedestrianized city center, but I found the service lacking as the reception desk seemed to struggle with customer service concepts. The rooms were a bit on the cold side, with edges of the shower corner being neglected. However, the welcome drink was a nice touch.
I stayed at this hotel and overall had a good experience. The rooms were clean and comfy but the service at the reception desk lacked a bit of customer service skills. The location was convenient, especially being close to the pedestrianized city center, but the dining options were limited. The facilities were decent, but there were some areas for improvement.
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff, while they do try hard, could improve their customer service at the reception desk. The welcome drink was a nice touch, though.
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