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Hotel Cieplice Medi & Spa Jelenia Gora, Jelenia Gora

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From52US$ /night
Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ul. Cervii 11, Jelenia Gora, Poland, 58-560

Hotel Cieplice Medi & Spa is situated in the center of the Cieplice health resort in Jelenia Góra, Poland. The hotel is known for its proximity to Park Zdrojowy, which features an 18th-century palace. Guests can expect comfortable accommodations with modern amenities. The property offers various on-site services to enhance relaxation and convenience.

Location

Hotel Cieplice is conveniently located just 0.9 miles from the main railway station and 54.5 miles from Wroclaw Copernicus Airport. The hotel's central position in the Cieplice health resort allows easy access to nearby attractions including the Natural History Museum and Zamek Chojnik. Guests can reach the surrounding natural sites quickly, enhancing their travel experience.

Rooms

All rooms at Hotel Cieplice feature a private bathroom with a shower and essential amenities. Certain accommodations include a seating area, making them ideal for relaxation. Rooms are equipped with satellite TV and offer scenic views of the picturesque park. Each unit also includes a telephone, work desk, and complimentary toiletries.

Eat & Drink

The on-site restaurant specializes in traditional Polish cuisine and serves a buffet breakfast each morning. Guests can also unwind with a drink at the hotel bar. Dining options cater to various tastes, ensuring a pleasant culinary experience. The relaxed atmosphere of the restaurant encourages guests to savor their meals.

Leisure & Business

The hotel provides free WiFi throughout the property, allowing guests to stay connected. A 24-hour front desk is available to assist with inquiries and requests. Additional facilities may cater to leisure activities, contributing to a fulfilling stay. The serene environment promotes relaxation for both leisure and business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Max:
2 persons
28 m² 
Bed options:
2 Single beds
Shower
Heating
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Double Room
Max:
2 persons
18 m² 
Bed options:
2 Single beds
Shower
Heating
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Comfort Single Room
Max:
1 person
15 m² 
Bed options:
1 Single bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Jelenia Gora 3.3 mi
Airports
Wroclaw-Copernicus (WRO) 73.8 mi
Train
Jelenia Góra Railway Station 4.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Locker room
  • Ski storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Skiing
  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Welcome drink

Dining

  • Restaurant

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Saltwater pool
  • Indoor swimming pool
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Sitting area
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

Ul. Cervii 11, Jelenia Gora, Poland, 58-560
Map view
Ul. Cervii 11, Jelenia Gora, Poland, 58-560
Nearby
Franciszkanska Street 3 Lomnica
The Archbishops' Palace
1600 ft
Restaurants
Bohema
900 ft
pl. Piastowski 38 Cieplice
Appetit
1000 ft
pl. Piastowski 31
Harper Cukiernia
1500 ft
Plac Piastows
Mekong Restauracja
2000 ft
pl. Piastowski 21c
Restauracja Sonata
2100 ft
pl. Piastowski 13

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
convenient location
clean rooms
poor reception service
average facilities
6.8/10
Nice
Rooms
7.8
Location
7.9
Service
5.8
Dining
6.3
Guest reviews
6.8/10
based on 11 reviews
8.3
8.3/10 based on 1321 reviews
John
United States of America, June  2024
7.2/10

I had a mixed experience at the hotel. The rooms were spacious and modern, offering a comfortable stay. However, despite the staff's effort, the service at the reception desk lacked a good understanding of customer service. The location was convenient, close to the pedestrianized city center but a bit far from the park in the mountains. The dining experience with signature meats was satisfactory. The facilities were well-equipped, but the price didn't entirely match the value received.

Rooms
8.0
The rooms were spacious and modern.
Service
6.0
The staff tried hard but lacked a good concept of customer service.
Location
7.0
Conveniently located near the pedestrianized city center but a bit far from the park in the mountains.
Dining
7.0
The dining experience with signature meats was satisfactory.
Facilities
8.0
The facilities were well-equipped.
Gloria
United States of America, June  2024
7.0/10

The hotel is conveniently located next to the park but slightly in the edges of the shower corner. The service is well-intended but lacks a bit in terms of customer service understanding. The dining experience offers homemade ice-cream but could be improved. The facilities are notable, though cold in the restaurant and substantial overall. The hotel provides good value for money.

Rooms
8.0
The rooms with a double bed were spacious and modern.
Service
6.0
The service at the reception desk shows effort but room for improvement in customer service.
Location
7.0
The hotel is situated next to the park but slightly on the edges of the shower corner, which may affect the ambiance. The location is convenient for park activities.
Dining
7.0
The dining experience features homemade ice-cream but there is room for enhancement to reach its full potential.
Facilities
7.0
The hotel provides adequate facilities but the cold atmosphere in the restaurant can be an inconvenience.
Lewis
United States of America, May  2024
7.4/10

I had a mixed experience at the hotel. On the positive side, the rooms were clean and comfortable, and the staff, while trying hard, lacked proper customer service skills at the reception desk. However, the welcome drink was a nice touch. The location was convenient, being close to the pedestrianized city center and next to the park. The dining experience, while offering smoked guinea fowl, had its lows. The facilities were decent but could use some improvement.

Rooms
8.0
The rooms were clean and comfortable.
Service
6.0
The staff who do try hard but have little concept of customer service at the reception desk; welcome drink was a nice touch.
Location
9.0
The hotel's location was convenient, being close to the pedestrianized city center and next to the park.
Dining
7.0
The dining experience had its highs with smoked guinea fowl but also some lows.
Facilities
7.0
The facilities were decent but could use some improvement.
convenient location
poor reception service
Christopher
United States of America, March  2024
6.4/10

The hotel offers a decent stay with some positives like a convenient location and friendly staff, but it falls short in certain aspects like the dining experience and room amenities. The value for money is fair overall.

Rooms
7.0
The rooms with a double bed were clean and spacious but lacked modern amenities.
Service
6.0
The service at the reception desk was acceptable, although the staff seemed inexperienced in customer service.
Location
7.0
The hotel is located next to a substantial park, but the surrounding area can be cold in certain spots.
Dining
5.0
The dining experience was mediocre with limited options, although the boiled eggs were decent.
Facilities
7.0
The facilities were adequate, but nothing extraordinary was offered.
Thomas
United States of America, January  2024
7.4/10

The hotel has a superb location, close to the pedestrianized city center and park, but the restaurant can be chilly. The reception service is sincere yet lacks customer service finesse. The rooms are well-equipped with English muffins available for dining. While the restaurant may feel cold, the location offers easy access to city attractions and natural landscapes.

Rooms
8.0
Cosy and well-equipped rooms.
Service
6.0
Sincere service with room for improvement in customer service.
Location
9.0
Ideal location near city center and park.
Dining
7.0
English muffins available for dining.
Facilities
7.0
Facilities meet basic needs.
Nathan
United States of America, January  2024
7.0/10

I had a mixed experience at the hotel. The rooms were clean and comfortable, but the service at the reception desk lacked proper customer service skills. The location was great, being close to the pedestrianized city center, but the dining options were limited to classic fried fish only.

Rooms
8.0
The rooms with a double bed were clean and comfortable.
Service
5.0
The staff, though trying hard, lacked proper customer service skills at the reception desk.
Location
9.0
The hotel's location was substantial in a restaurant to the pedestrianized city center.
Dining
6.0
The dining was limited to classic fried fish, which was a bit disappointing.
Facilities
7.0
The facilities were decent but nothing extraordinary.
Mike
United States of America, December  2023
6.6/10

I had a mixed experience at this hotel. The rooms were clean and comfortable, but the service at the reception desk was lacking in customer service skills. The location was great, being near the pedestrianized city center, but the restaurant area was cold. The dining experience with European food was average. The facilities were decent overall.

Rooms
8.0
The rooms were clean and comfortable.
Service
5.0
The staff did try hard but lacked proper customer service skills at the reception desk.
Location
7.0
The hotel's location near the pedestrianized city center was convenient, but the restaurant area felt chilly next to the park.
Dining
6.0
The dining experience with European food was average.
Facilities
7.0
The facilities provided were decent.
John
United States of America, October  2023
6.8/10

I had a mixed experience at this hotel. The location is convenient, next to the Park and close to the pedestrianized city center, but I found the service lacking as the reception desk seemed to struggle with customer service concepts. The rooms were a bit on the cold side, with edges of the shower corner being neglected. However, the welcome drink was a nice touch.

Rooms
7.0
The rooms were on the cold side and had neglected edges in the shower corner.
Service
6.0
Although the service at the reception desk was lacking in customer service skills, I appreciated the effort they put in. The welcome drink was a nice gesture.
Location
8.0
The hotel's location next to the Park and in proximity to the pedestrianized city center is quite convenient.
Dining
6.0
The dining experience was average, with fast food options available but not particularly remarkable.
Facilities
7.0
The hotel facilities were decent, but nothing exceptional stood out.
Daniel
United States of America, June  2023
7.4/10

I stayed at this hotel and overall had a good experience. The rooms were clean and comfy but the service at the reception desk lacked a bit of customer service skills. The location was convenient, especially being close to the pedestrianized city center, but the dining options were limited. The facilities were decent, but there were some areas for improvement.

Rooms
8.0
The rooms were clean and comfortable.
Service
6.0
The staff did try hard but showed little concept of customer service at the reception desk. However, they offered a welcome drink.
Location
9.0
The hotel's location to the park, substantial restaurant, pedestrianized city center, and mountains was quite convenient.
Dining
7.0
The dining experience was okay, with fresh sandwiches available, but more variety would have been appreciated.
Facilities
7.0
The facilities were satisfactory, but there is room for improvement.
Carl
United States of America, May  2023
6.6/10

I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff, while they do try hard, could improve their customer service at the reception desk. The welcome drink was a nice touch, though.

Rooms
8.0
The rooms were clean and comfortable.
Service
6.0
The staff, while they do try hard, have little concept of customer service at the reception desk. The welcome drink was a nice gesture.
Location
7.0
The hotel's location was convenient, being close to the park and the pedestrianized city center. However, it was a bit on the edges, and there was substantial noise from a nearby restaurant.
Dining
5.0
The dining experience was average, with a fast-food option available.
Facilities
7.0
The facilities were satisfactory, with nothing exceptional noted.
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Rooms and Guests2 Guests, 1 Room